Tutor sessions
Tutor sessions are fully refundable if cancelled at least 24 hours before the session. Tutor sessions are non-refundable for no-shows or later cancellations.
Digital products
Digital products, including premium practice exam access and the revalidation exam, are non-refundable once accessed.
Printed certificates
Printed certificates are non-refundable once printed or shipped. A damaged-in-transit copy will be reprinted.